Concord, CA 94520
Salary: $18.00 /hour
Center for Human Development In Partnership with Contra Costa Health Services has a great opportunity for someone who loves working with communities in need:
Position: “Promotora” Health Navigator __
Position is Full Time – Non Exempt
The Center for Human Development is a community-based organization that offers a spectrum of services for at-risk youth, individuals, families, and communities in the Bay Area. Since 1972, we have provided wellness programs and support aimed at empowering people and promoting positive growth. Our dedicated staff and several hundred volunteers create and deliver programs and services addressing wellness and prevention, youth leadership, conflict resolution, parenting skills, and other challenges facing the community. Our volunteers work side-by-side with our staff to deliver quality programs in schools, clinic, and community sites throughout Contra Costa and nearby counties. We are known for our innovative programs and are committed to improving the quality of life in our communities.
The Center for Human Development has an innovative partnership with Contra Costa Health Services to support the needs of patients who are at risk of health disparities. To prevent disparate health outcomes for Latino, African American, prison re-entrants and low income populations with chronic disease, CHD provides: trained “Promotoras” (Spanish language health promoters), African American Health Conductors, Reentry Health Conductors (for formerly incarcerated) and Patient
Navigators, to support low income populations with their management of chronic disease as well as linkage to health benefit and social need support. The staff is involved in various work efforts such as: enrolling community residents into health benefit programs, assistance with health navigation, assistance with linkage to community resources, assistance with co- facilitating group medical visits for patients with diabetes, pediatric obesity, who are pregnant, assistance with cancer patients and other special projects for Contra Costa Health Services clients/patients. The staff works under the Reducing
Health Disparities Unit, Contra Costa Regional Medical and Health Centers, Contra Costa Health Services. Their work is based at one of the ten health centers operated by Contra Costa Regional Medical.
The Promotora Health Navigator will be part of the Contra Costa Regional Medical Hospital and Health Centers’ Promotora Team. This person will provide hands-on assistance to community residents to enroll in State and County health benefit programs, link patients and residents to community health resources, and provide health navigation assistance and support to cancer patients. They serve as a bridge between Spanish-speaking immigrants and Contra Costa Regional Medical Hospital and Health Centers.
Duties & Responsibilities: Assists community residents and patients in accessing county and community health services through help in making medical, dental, or mental health appointments at various health centers o Educates the community and provide hands on enrollment assistance on Medi-Cal, and other county and community health benefit programs through a computer based e-source linkage tool called REACH at various health center sites. o Provides health navigation assistance to Contra Costa Regional Medical Center cancer patients, if assigned. Duties may include: providing reassurance to infusion patients, health navigation, linking patients to resources, assisting patients with forms and applications, working with the Oncology FNP and social worker o Conducts community outreach to promote Medi-Cal, and other County/State health benefit and resource programs. o Participate in team meetings as well as staff meetings at the Center for Human Development. o Supports the Reducing Health Disparity Manager with special projects o Other duties as assigned.
_ _Knowledge, Skills, and Abilities:
o Knowledge of community health issues.
o Familiarity with Contra Costa County.
o Active listening skills.
o Ability to express ideas, suggestions, and needs in a respectful and clear manner.
o Confidence in facilitating health education information and activities with groups of patients.
o Ability to organize and set priorities and manage multiple tasks.
o Ability to work independently and as part of a team.
o Demonstrated maturity and reliability.
o Ability to recruit and motivate adults and children.
o Demonstrated skills in coordinating and facilitating groups of adults and children.
o Demonstrated ability to establish and maintain effective working relationships with the public, co-workers, supervisors, and clinic staff.
o Ability to adjust time to allow for some evening or weekend meetings.
o Ability to fluently read, speak and write Spanish (Highly desirable), Tagalog, Farsi, or Vietnamese, or comfortably utilize interpreter tools
Education, Credentials and Experience:
o Associate degree in community organizing, health, human services, or related field and/or Community Work experience. Excellent position for an individual pursing a degree in health education, public health, community organizing, or other related fields.
o Two to three years of experience working with targeted population.
o Computer proficiency sufficient to: utilize resource linkage software application, schedule patient visits, input data, create reports and flyers, and receive and respond to emails.
o Occasional evenings and weekends as requested;
o Valid California Drivers License (Required)
o Reliable transportation and proof of insurance (Required)
o Successful background check (Required)
o Clear T.B. test. (Required)
Reports dually to:
Contra Costa Health Services Program Manager and Center for Human Development Executive Director.
$18.00 hourly rate
Benefits include medical, dental, 11 holidays and 19 vacation days per year and a retirement plan. This is a full-time (40 hours per week), non-exempt position.
o Please submit a resume and cover letter letting us know why you are both interested and qualified for the position by Friday, July 10th, 2020 via Indeed.
People of Color and Bilingual Applicants Strongly Encouraged to Apply
CHD is an Equal Opportunity Employer and does not discriminate as to sex, sexual orientation, race, color, religious creed, marital status, national origin including language limitations, ancestry, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation, gender identification, or Vietnam Era or special disabled veteran status. CHD maintains a smoke-free environment.