San Pablo, CA 94806
Salary: $22.53 /hour
Center for Human Development – In Partnership with Contra Costa Health Services
Position: Lead Conductor for the African American Health Conductor Program
Position is Full time, Non-exempt
The Center for Human Development is a community-based organization that offers a spectrum of services for at-risk youth, individuals, families, and communities in the Bay Area. Since 1972 we have provided wellness programs and support aimed at empowering people and promoting positive growth. Our dedicated staff and several hundred volunteers create and deliver programs and services addressing wellness and prevention, youth leadership, conflict resolution, parenting skills, and other challenges facing the community. Our volunteers work side-by-side with our staff to deliver quality programs in schools and community sites throughout Contra Costa as well as nearby counties.
We are known for our innovative programs and are committed to improving the quality of life in our communities.
The African American Health Conductor Program and Re-entry Services is an innovative partnership between Contra Costa Health Services and the Center for Human Development. The goal of the African American Health Conductor Program and Re-entry Services is to improve access to health care and eliminate health disparities among African Americans and formerly incarcerated living in low-income communities in Contra Costa County.
Job Summary: The AA- Lead Health Conductor is responsible for leading the Reducing Health Disparities team (Re-entry Health Conductors and African American Health Conductors), Provides help to management, including to training and meetings, and gives updates on team performance.
Duties & Responsibilities
o Provide leadership to the Reducing Health Disparities team (Re-entry Health Conductors and African American Health Conductors);
o Educate community about health coverage options and provide enrollment assistance into health care coverage programs;
o Connect patients/clients to social needs resources and services;
o Conduct community outreach as needed;
o Assist with developing and implementing tools to track community outreach;
o Enter and update patient information, case notes and appointments thru EPIC database;
o Make appointment reminders using text, phone calls or mail, and to see how they are doing;
o Assist in organizing research, data, and program statistics to create presentations, educational and promotional materials;
o Maintain sign-in sheets; develop and implement pre and post test; maintain and organize health education materials/curriculum;
o Assist with planning large community events:
o Attend staff meetings (Work plan meeting for African American Health Conductors and Re-entry Health Conductors); Medical Social Worker and Navigation meeting and Center for Human Development All Staff meetings;
o Attend trainings and meetings with an emphasis on health disparities, chronic disease, mental health, and social determinants of health, to name a few;
o Duties will require travel to different locations throughout Contra Costa
Knowledge, Skills, and Abilities:
o Familiarity with West and East Contra Costa County, especially Richmond, North Richmond, San Pablo; Pittsburg and Antioch
o Ability to negotiate and navigate across community/geographical lines;
o Strong active listening, verbal, and written communication skills;
o Demonstrated ability to establish and maintain effective working relationships with the public, co-workers, supervisors, and clinic staff;
o Ability to organize and set priorities and manage multiple tasks;
o Demonstrated maturity and reliability;
o Ability to work independently and as part of a team;
o Ability to recruit and motivate program participants;
o Ability to adjust time to allow for some evening or weekend events;
o Having the competence in navigation, customer service, cultural brokering and experience working with diverse and vulnerable populations such as re-entry; HIV, social determinants of health, and a clear understanding of socio-economic challenges
Education, Credentials and Experience:
o One year of experience leading groups with 3 or more people
o Two to three years of experience working with Community programs especially helping the African Americans
o Computer proficiency sufficient to schedule patient visits, input data, create reports and flyers, and receive and respond to emails;
o High School graduate or GED; Associates degree highly desirable
o Occasional evenings and weekends as requested;
o Valid California Drivers License (Required)
o Reliable transportation and proof of insurance (Required)
o Successful background check (Required)
o Clear T.B. test. (Required)
Reports dually to:
Contra Costa Health Services Program Coordinator and Center for Human Development Executive Director.
$22.53 hourly rate
Benefits include medical, dental, 11 holidays and 19 vacation days per year and a retirement plan. This is a full-time (40 hours per week), non-exempt position.
People of Color and Bilingual Applicants Strongly Encouraged to Apply
CHD is an Equal Opportunity Employer and does not discriminate as to sex, sexual orientation, race, color, religious creed, marital status, national origin including language limitations, ancestry, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation, gender identification, or Vietnam Era or special disabled veteran status. CHD maintains a smoke-free environment.